OK folks I need some help here. I have a client that has a virus on her machine. It looks like it is W95.CIH how do I get rid of this thing. No matter what she does it seems to keep re- propagating itself. I had her run NAV and it just disinfects the file, but as soon as she restarts the machine its back again. Now for the difficult part..she is 2000 miles away and the instructions I give her are all over the phone. Her computer skill set is not that great, but she is a good friend and I really need to help her out. any advise on how to walk her through it would be appreciated.