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Graphics Problems

Discussion in 'Bits & Bytes' started by ethics, Nov 30, 2002.

  1. ethics

    ethics Pomp-Dumpster Staff Member

    Started about 2 weeks ago and here's my scenarior:


    A Dell Inspiron 8100 laptop that is (most of the time) hooked up to a docking station.

    For some reason, after between 5 and 60 minutes, my screen turns in to distorted images, mostly boxes and the whole pc shuts down and the only way to get it back is to cold boot it.

    This happens mostly in games I play but there's enough instances where it would happen when I am just browsing the net.

    There's no viruses (sig file as of 11/27) and I have the new drivers for NVidia. I even tried the old drivers. I THINK it started with the new detonator drivers I installed on here but again, I can't remember when this started.

    If it helps, I will quote my dxdiag:

    ------------------
    System Information
    ------------------
    Time of this report: 11/30/2002, 10:49:33
    Machine name: D35ZJ911
    Operating System: Microsoft Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp1.020828-1920)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Computer Corporation
    System Model: Inspiron 8100
    BIOS: DELL - 27d10c15
    Processor: Intel(R) Pentium(R) III Mobile CPU 1133MHz
    Memory: 512MB RAM
    Page File: 185MB used, 1063MB available
    Primary File System: NTFS
    DirectX Version: DirectX 8.1 (4.08.01.0810)
    DX Setup Parameters: Not found
    DxDiag Version: 5.01.2600.1106 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Music Tab: No problems found.
    Input Tab: No input devices detected.
    No problems found.
    Network Tab: No problems found.

    ------------------
    DirectX Components
    ------------------
    ddraw.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 253440 bytes
    ddrawex.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 24064 bytes
    dxapi.sys: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 10496 bytes
    d3d8.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 1180672 bytes
    d3dim.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 436224 bytes
    d3dim700.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 791040 bytes
    d3dramp.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 590336 bytes
    d3drm.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 350208 bytes
    d3dxof.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 47616 bytes
    d3dpmesh.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 34816 bytes
    dplayx.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 212992 bytes
    dpmodemx.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 20992 bytes
    dpwsockx.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 49664 bytes
    dplaysvr.exe: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 26112 bytes
    dpnsvr.exe: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 18944 bytes
    dpnet.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 156672 bytes
    dpnlobby.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 38400 bytes
    dpnwsock.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 61952 bytes
    dpnaddr.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 26112 bytes
    dpnmodem.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 62464 bytes
    dpvoice.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 206336 bytes
    dpvsetup.exe: 5.01.2600.1106 English Final Retail 8/29/2002 05:41:22 58368 bytes
    dpvvox.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 113152 bytes
    dpvacm.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 24064 bytes
    dpnhpast.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 29696 bytes
    dpnhupnp.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 56320 bytes
    dinput.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 151552 bytes
    dinput8.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 168960 bytes
    dimap.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 44032 bytes
    diactfrm.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 394240 bytes
    joy.cpl: 5.01.2600.1106 English Final Retail 8/29/2002 05:41:28 65536 bytes
    gcdef.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 76800 bytes
    pid.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:41:10 31744 bytes
    dsound.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 338944 bytes
    dsound3d.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 1293824 bytes
    dswave.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 16896 bytes
    dsdmo.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 165888 bytes
    dsdmoprp.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 66560 bytes
    dmusic.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 94720 bytes
    dmband.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 26112 bytes
    dmcompos.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 57344 bytes
    dmime.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 172544 bytes
    dmloader.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 31744 bytes
    dmstyle.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 110080 bytes
    dmsynth.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 99840 bytes
    dmscript.dll: 5.01.2600.1106 English Final Retail 8/29/2002 05:40:50 77312 bytes
    dx7vb.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 595456 bytes
    dx8vb.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 1185792 bytes
    mfc40.dll: 4.01.00.6140 English Final Retail 8/18/2001 07:00:00 924432 bytes
    mfc42.dll: 6.00.8665.0000 English Beta Retail 8/18/2001 07:00:00 995383 bytes
    wsock32.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 21504 bytes
    amstream.dll: 6.04.2600.0000 English Final Retail 8/18/2001 07:00:00 63488 bytes
    devenum.dll: 6.04.2600.0000 English Final Retail 8/18/2001 07:00:00 51712 bytes
    dxmasf.dll: 6.04.09.1125 English Final Retail 8/29/2002 05:40:52 498205 bytes
    mciqtz32.dll: 6.04.2600.0000 English Final Retail 8/18/2001 07:00:00 33280 bytes
    mpg2splt.ax: 6.04.2600.1106 English Final Retail 8/29/2002 05:41:28 135168 bytes
    msdmo.dll: 6.04.2600.0000 English Final Retail 8/18/2001 07:00:00 11264 bytes
    qasf.dll: 6.04.2600.0000 English Final Retail 8/18/2001 07:00:00 152576 bytes
    qcap.dll: 6.04.2600.1106 English Final Retail 8/29/2002 05:41:10 184832 bytes
    qdv.dll: 6.04.2600.0000 English Final Retail 8/18/2001 07:00:00 266752 bytes
    qdvd.dll: 6.04.2600.1106 English Final Retail 8/29/2002 05:41:10 357376 bytes
    qedit.dll: 6.04.2600.1106 English Final Retail 8/29/2002 05:41:10 511488 bytes
    qedwipes.dll: 6.04.2600.0000 English Final Retail 8/18/2001 07:00:00 734208 bytes
    quartz.dll: 6.04.2600.1106 English Final Retail 8/29/2002 05:41:10 1142784 bytes
    strmdll.dll: 4.01.00.3928 English Final Retail 8/29/2002 05:41:18 251904 bytes
    iac25_32.ax: 2.00.05.0053 English Final Retail 8/18/2001 07:00:00 199680 bytes
    ir41_32.ax: 4.51.16.0003 English Final Retail 8/18/2001 07:00:00 848384 bytes
    ir41_qc.dll: 4.30.62.0002 English Final Retail 8/18/2001 07:00:00 120320 bytes
    ir41_qcx.dll: 4.30.64.0001 English Final Retail 8/18/2001 07:00:00 338432 bytes
    ir50_32.dll: 5.2562.15.0055 English Final Retail 8/18/2001 07:00:00 755200 bytes
    ir50_qc.dll: 5.00.63.0048 English Final Retail 8/18/2001 07:00:00 200192 bytes
    ir50_qcx.dll: 5.00.64.0048 English Final Retail 8/18/2001 07:00:00 183808 bytes
    ivfsrc.ax: 5.10.02.0051 English Final Retail 8/18/2001 07:00:00 154624 bytes
    mswebdvd.dll: 6.04.2600.1106 English Final Retail 8/29/2002 05:41:08 192512 bytes
    ks.sys: 5.01.2600.1106 English Final Retail 8/29/2002 04:13:42 131712 bytes
    ksproxy.ax: 5.01.2600.0000 English Final Retail 8/17/2001 21:37:04 117248 bytes
    ksuser.dll: 5.01.2600.0000 English Final Retail 8/17/2001 21:36:18 4096 bytes
    stream.sys: 5.01.2600.1106 English Final Retail 8/29/2002 03:32:34 44416 bytes
    mspclock.sys: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 5120 bytes
    mspqm.sys: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 4608 bytes
    mskssrv.sys: 5.01.2600.1106 English Final Retail 8/29/2002 03:27:12 7040 bytes
    swenum.sys: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 3840 bytes
    msvidctl.dll: 6.04.2600.1106 English Final Retail 8/29/2002 05:41:08 1220608 bytes
    vbisurf.ax: 5.01.2600.1106 English Final Retail 8/29/2002 05:41:28 27136 bytes
    msyuv.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 16384 bytes
    wstdecod.dll: 5.01.2600.0000 English Final Retail 8/18/2001 07:00:00 46080 bytes

    ---------------
    Display Devices
    ---------------
    Card name: Dell 8100
    Manufacturer: NVIDIA
    Chip type: GeForce2 Go
    DAC type: Integrated RAMDAC
    Device ID: Enum\PCI\VEN_10DE&DEV_0112&SUBSYS_00E61028&REV_B2
    Display Memory: 32.0 MB
    Current Mode: 1024 x 768 (16 bit) (60Hz)
    Monitor: Default Monitor
    Monitor Max Res:
    Driver Name: nv4_disp.dll
    Driver Version: 6.13.10.2963 (English)
    DDI Version: 8 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 6/28/2002 12:08:00, 3540314 bytes
    Driver Signed: Yes
    WHQL Date Stamp: n/a
    VDD:
    Mini VDD: nv4.sys
    Mini VDD Date: 8/16/2001 23:50:26, 731648 bytes
    Device Identifier: {D7B71E3E-4252-11CF-0B78-EC2010C2CB35}
    Vendor ID: 0x10DE
    Device ID: 0x0112
    SubSys ID: 0x00E61028
    Revision ID: 0x00B2
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result:
    D3D7 Test Result:
    D3D8 Test Result:

    -------------
    Sound Devices
    -------------
    Description: ESS Maestro
    Device ID: PCI\VEN_125D&DEV_1998&SUBSYS_00E61028&REV_10
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: es198xdl.sys
    Driver Version: 5.12.01.1174 (English)
    Driver Attributes: Final Retail
    Driver Signed: Yes
    Date and Size: 6/20/2002 16:53:54, 414400 bytes
    Other Files:
    Driver Provider: ESS Technology, Inc.
    HW Accel Level: Full
    Registry: OK
    Sound Test Result:

    -----------
    DirectMusic
    -----------
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    Version: 1.00.16.0002
    Ports:
    Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    ESS Maestro, Software (Kernel Mode), Output, DLS, Internal
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Registry: OK
    Music Test Result:

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00600800,1,1,,
    WMVideo 8 Decoder DMO,0x00800001,1,1,,
    MSScreen decoder DMO,0x00600800,1,1,,
    WMVideo Decoder DMO,0x00800001,1,1,,
    Mpeg4 Decoder DMO,0x00800001,1,1,,
    DivX Decoder Filter,0x00800000,1,1,divxdec.ax,5.00.02.0000
    Full Screen Renderer,0x00200000,1,0,quartz.dll,6.04.2600.1106
    DV Muxer,0x00400000,0,0,qdv.dll,6.04.2600.0000
    Color Space Converter,0x00400001,1,1,quartz.dll,6.04.2600.1106
    WM ASF Reader,0x00400000,0,0,qasf.dll,6.04.2600.0000
    AVI Splitter,0x00600000,1,1,quartz.dll,6.04.2600.1106
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.04.2600.1106
    Indeo video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.15.0055
    Windows Media Audio Decoder,0x00800001,1,1,msadds32.ax,8.00.00.4487
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.04.2600.1106
    StreamBufferSink,0x00200000,0,0,sbe.dll,
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.04.2600.1106
    Indeo video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.15.0055
    Microsoft Screen Video Decompressor,0x00800000,1,1,msscds32.ax,8.00.00.4487
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.04.2600.1106
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.04.2600.1106
    MPEG Layer-3 Decoder,0x00810000,1,1,l3codecx.ax,1.05.00.0050
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.04.2600.1106
    CyberLink Audio Effect,0x00200000,1,1,claudfx.ax,3.05.00.1109
    ACELP.net Sipro Lab Audio Decoder,0x00800001,1,1,acelpdec.ax,1.04.00.0000
    Render Dib New,0x00200000,1,1,ezrgb24.ax,
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.04.2600.1106
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.04.2600.1106
    File Source (Netshow URL),0x00400000,0,1,dxmasf.dll,6.04.09.1125
    DV Splitter,0x00600000,1,2,qdv.dll,6.04.2600.0000
    Windows Media Video Decoder,0x00800000,1,1,wmvds32.ax,8.00.00.4487
    Windows Media Video Decoder,0x00800000,1,1,wmv8ds32.ax,8.00.00.4000
    Windows Media Multiplexer,0x00600000,1,1,dxmasf.dll,6.04.09.1125
    ASX file Parser,0x00600000,1,1,dxmasf.dll,6.04.09.1125
    ASX v.2 file Parser,0x00600000,1,0,dxmasf.dll,6.04.09.1125
    NSC file Parser,0x00600000,1,1,dxmasf.dll,6.04.09.1125
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.04.2600.1106
    Windows Media source filter,0x00600000,0,2,dxmasf.dll,6.04.09.1125
    Video Renderer,0x00800001,1,0,quartz.dll,6.04.2600.1106
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.04.2600.1106
    Video Port Manager,0x00600000,2,1,quartz.dll,6.04.2600.1106
    WST Decoder,0x00600000,1,1,wstdecod.dll,5.01.2600.0000
    Video Renderer,0x00400000,1,0,quartz.dll,6.04.2600.1106
    DivX Decoder Filter,0x00800000,1,1,divxdec.ax,5.00.02.0000
    WM ASF Writer,0x00400000,0,0,qasf.dll,6.04.2600.0000
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,5.01.2600.1106
    Microsoft MPEG-4 Video Decompressor,0x00800000,1,1,mpg4ds32.ax,8.00.00.4487
    File writer,0x00200000,1,0,qcap.dll,6.04.2600.1106
    DVD Navigator,0x00200000,0,2,qdvd.dll,6.04.2600.1106
    CyberLink Audio Decoder,0x00601000,1,1,claud.ax,3.05.00.1004
    CyberLink Video/SP Decoder,0x00600000,2,2,clvsd.ax,3.05.00.1011
    Overlay Mixer2,0x00400000,1,1,qdvd.dll,6.04.2600.1106
    AVI Draw,0x00600064,9,1,quartz.dll,6.04.2600.1106
    .RAM file Parser,0x00600000,1,0,dxmasf.dll,6.04.09.1125
    G.711 Codec,0x00200000,1,1,g711codc.ax,5.01.2600.0000
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.04.2600.1106
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.04.2600.0000
    Indeo audio software,0x00500000,1,1,iac25_32.ax,2.00.05.0053
    Windows Media Update Filter,0x00400000,1,0,dxmasf.dll,6.04.09.1125
    ASF DIB Handler,0x00600000,1,1,dxmasf.dll,6.04.09.1125
    ASF ACM Handler,0x00600000,1,1,dxmasf.dll,6.04.09.1125
    ASF ICM Handler,0x00600000,1,1,dxmasf.dll,6.04.09.1125
    ASF URL Handler,0x00600000,1,1,dxmasf.dll,6.04.09.1125
    ASF JPEG Handler,0x00600000,1,1,dxmasf.dll,6.04.09.1125
    ASF DJPEG Handler,0x00600000,1,1,dxmasf.dll,6.04.09.1125
    ASF embedded stuff Handler,0x00600000,1,1,dxmasf.dll,6.04.09.1125
    WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.00.0000
    SampleGrabber,0x00200000,1,1,qedit.dll,6.04.2600.1106
    Null Renderer,0x00200000,1,0,qedit.dll,6.04.2600.1106
    CyberLink DxVA Filter 2,0x00200000,0,2,Cldxva.ax,
    IVF source filter,0x00600000,0,1,ivfsrc.ax,5.10.02.0051
    StreamBufferSource,0x00200000,0,0,sbe.dll,
    WMP CD Filter,0x00600000,0,1,wmpcd.dll,8.00.00.4487
    Smart Tee,0x00200000,1,2,qcap.dll,6.04.2600.1106
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.04.2600.1106
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.04.2600.1106
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.04.2600.1106
    QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.04.2600.1106
    Wave Parser,0x00400000,1,1,quartz.dll,6.04.2600.1106
    MIDI Parser,0x00400000,1,1,quartz.dll,6.04.2600.1106
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.04.2600.1106
    Lyric Parser,0x00400000,1,1,quartz.dll,6.04.2600.1106
    File stream renderer,0x00400000,1,1,quartz.dll,6.04.2600.1106
    XML Playlist,0x00400000,1,0,dxmasf.dll,6.04.09.1125
    AVI Mux,0x00200000,1,0,qcap.dll,6.04.2600.1106
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.04.2600.1106
    File Source (Async.),0x00400000,0,1,quartz.dll,6.04.2600.1106
    File Source (URL),0x00400000,0,1,quartz.dll,6.04.2600.1106
    Windows Media Pad VU Data Grabber,0x00600000,1,0,wmmfilt.dll,1.02.2541.0000
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.04.2600.1106
    QT Decompressor,0x00600000,1,1,quartz.dll,6.04.2600.1106
    ShotBoundaryDet,0x00200000,1,1,wmmfilt.dll,1.02.2541.0000
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.04.2600.1106
    Indeo video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.16.0003
    Voxware MetaSound Audio Decoder,0x00999999,1,1,voxmsdec.ax,1.00.00.0012
    Indeo video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.16.0003

    WDM Streaming Data Transforms:
    Microsoft Kernel Acoustic Echo Canceller,0x00200000,2,2,ksproxy.ax,5.01.2600.0000
    Microsoft Kernel GS Wavetable Synthesizer,0x00200000,1,1,ksproxy.ax,5.01.2600.0000
    Microsoft Kernel DLS Synthesizer,0x00200000,1,1,ksproxy.ax,5.01.2600.0000
    Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,ksproxy.ax,5.01.2600.0000

    Video Compressors:
    WMVideo Encoder DMO,0x00600800,1,1,,
    MSScreen encoder DMO,0x00600800,1,1,,
    WMVideo8 Encoder DMO,0x00600800,1,1,,
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.04.2600.0000
    Indeo video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.15.0055
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.04.2600.1106
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.04.2600.1106
    DivX 5.0.2 Codec,0x00200000,1,1,qcap.dll,6.04.2600.1106
    Intel I.263 Video Driver 2.55.016,0x00200000,1,1,qcap.dll,6.04.2600.1106
    Intel Indeo(R) Video R3.2,0x00200000,1,1,qcap.dll,6.04.2600.1106
    Intel Indeo Video 4.5,0x00200000,1,1,qcap.dll,6.04.2600.1106
    Indeo video 5.10,0x00200000,1,1,qcap.dll,6.04.2600.1106
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.04.2600.1106
    Microsoft H.261 Video Codec,0x00200000,1,1,qcap.dll,6.04.2600.1106
    Microsoft H.263 Video Codec,0x00200000,1,1,qcap.dll,6.04.2600.1106
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.04.2600.1106
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.04.2600.1106
     
  2. -Ken

    -Ken Guest

    It sounds to me like an overheating problem.

    Is the system under warranty? If so, it is Dell's problem,
    not yours. If not, you are probably looking at a replacement
    motherboard. That will not be cheap.
     
  3. Sunriser13

    Sunriser13 Knee Deep in Paradise

    I don't know how much real help this will be, but I'll throw it out here because it may have some value to the ones who <i>can</i> help.

    Drivers are of course the first place to start, especially if you noticed the problem after changing them. Something else popped out at me though: the shutdown and the fact that this happens usually while gaming. I'd want you to check two things.

    First, just because, make sure the card is seated fully in the slot. The constant heating and cooling of video cards has been known to loosen them sometimes.

    The other thing is cooling. Most things shut down when they overheat, and display cards and CPU's are getting real workouts these days, and gaming will heat things up more than just about anything. I'm not sure if your card has its own cooler, but you may want to check that out. Also the CPU fan itself contributes to cooling the entire environment. (And modern motherboards will shut down to protect the CPU when it overheats also.) Just a suggestion...

    Hope this helps at least a little! :)
     
  4. ethics

    ethics Pomp-Dumpster Staff Member

    Sounds like two posts pointing to cooling. I have to agree somewhat because the fan kicks in AFTER the system crashes.


    Hmmmm... Didn't think THAT would be a problem but heck.
     
  5. Techie2000

    Techie2000 The crowd would sing:

    IIRC Dell should have shipped you a Diagnostic boot disk. I remember running it on my Aunt's Dell. It should have a test for the fans to make sure they are working correctly. Hopefully it is under warranty. My mom has a Sony VAIO with an overheating problem. It keeps breaking. We were going to get a replacement from Sony, but after going through circles with the helpless desk and finally talking to someone who could get us some help, the sony tech suport idiots decided it was our fault. Suffice to say we now have a laptop that is out of warranty, a broken RAM slot, and we're still waiting for the day when the network card will break again...
     
  6. -Ken

    -Ken Guest

    Techie,

    Do I get the feeling you will not be
    recommending Sony as the laptop
    of choice to anyone who asks?
     
  7. Techie2000

    Techie2000 The crowd would sing:

    That assumption would be correct...

    If anyone asks I always say Dell or IBM.
     
  8. -Ken

    -Ken Guest

    Until recently, I would have included Toshiba in the list.
     
  9. jamming

    jamming Banned

    Ethics, it sounds like there is some thermal problem on your board, it possibly could be the flat panel. The way to determine is can you run it throught the optional video out from the connector in the back of the laptop, by hooking it up to a stand alone monitor. If it is a monitor problem it should be OK, but if it is a board problem it will repeat. Make sure you have all critical information backed up and remove any sensitive information before sending it for repair or replacement.

    Toshiba is still on my list Ken, but every computer manufacture has a number of bad ones that get through, hope you didn't get one of those.
     
  10. Domh

    Domh Full Member

    I have an inspiron 4100 - every once in awhile when resuming out of sleep mode, the screen goes whacky on me, lines and bright snow field that slowly fades away to the center.

    I hold down the power button for 15 seconds, release, turn the bitch back on and commence.

    As I was lucky enough to get a laptop screen with only ONE bad pixel (in the very lower right corner) Im not going to risk replacing it with a screen that may not do the weird thang, but has a bad pixel dead center.

    According to Dell, a LCD screen is acceptable and not worthy of replacement if it has as many as 4 bad pixels!
     
  11. ethics

    ethics Pomp-Dumpster Staff Member

    Well, the docking station has a monitor attached to it, so when it goes bad it's on the monitor and I really doubt it IS the monitor.

    I think the fan comes on periodically, but I might look for that disk and see what's up.

    Thanks for the advice Jim, and others.
     
  12. Coot

    Coot Passed Away January 7, 2010

    I dis'd Dell on my latest purchases. I have a PIII 1 gig and a P4 1.8 gig Systemax and they are the best laptop purchases I've made, and they saved me a nice chunk of change to boot. The PIII has taken a lot of abuse in its year and a half as it gets frequently used in a dirty nasty industrial environment. The three year screen replacement warranty isn't bad either ;)
     
  13. Stiofan

    Stiofan Master Po

    I'll have to agree with the overheating problem. Your fan should be running the entire time the CPU is powered up, becuase of the heat generated in a laptop. I've had a couple of Toshibas and never had a heat problem, but I could have been lucky there. I have had problems with ports going bad on the motherboards, even though they were built pretty solidly. Still, I have one now that runs 24/7 doing nothing but a DC program, and it's never overheated last 4 years, but the fan's always on.
     
  14. ethics

    ethics Pomp-Dumpster Staff Member

    I think I know what the problem is and it's not the fan or the heat.

    It's the battery.

    Now, can anyone tell me why it would be the battery? Granted, my laptop is mostly plugged in to the docking station which is always powered by the cord, while the battery is inside.

    Could it be the battery finally went bad and when the power transfer occurred that's when my graphics freaked?
     
  15. Techie2000

    Techie2000 The crowd would sing:

    Hmm. I'm not honestly sure. I do know that if your laptop is going to be wall powered most of the time they tell you to remove the battery because the more its used, the more it loses its potency but I never heard anything about it doing anything like your describing because of it. Have you tried taking the battery out? Is it leaking? What about cleaning the battery contacts?
     
  16. IamZed

    IamZed ...

    I cant actually read that much.
     
  17. Sunriser13

    Sunriser13 Knee Deep in Paradise

    I'd not heard of the battery causing that, either. However, a flaky power supply can cause all kinds of problems.

    Does the same thing happen when you're running on either battery or AC power?
     
  18. mrRT

    mrRT Tech Mod

    ]
    A couple of things here. You should check the Dell site and see if there are any patches available for your laptop. The battery issue is a very common one in Laptops. Its to be related to a couple of things (only speaking form the clint machines I have fixed)
    1.) there are issues with hibernation...actually the awake state after hibernation. It seems that some times there is an excess battery current draw that lowers some of the key supply voltages necessary to support an active state. Usually its the +12V or the +5 V rail that takes the hit and just screws the machine to hell. I Have applied a bunch of patches to fix IBM laptops for the exact same thing.
    2.) If its not a know issue that there is a patch available for it could easily be a defective battery. I know the thing is a newer battery, but don't forget they pop those out by the thousands and sometimes there are bad batches of batteries deleivered to the vendors.
    3.) Another thing to keep in mind is even though this Laptop is sitting in a docked state, the power supply for the laptop is still the battery. There is no "power supply" as in a desktop. the power supply is a constant trickle charge to the battery in the laptop. So it could not be a power supply issue, like a power supply in a desktop. However is certainly does seem to be pointing to a power supply issue (battery) or another thermal related issue.

    A good thing to do is call Dell. Their support is a PITA to get to, but they are pretty decent actually at checking things like that.
     
  19. jamming

    jamming Banned

    MrRT is giving good advice, even a call or email to Tech Support might be helpful as this video issue might be known to them. If hey have had more than 10 of these it should be in their database and be able to advise you, on the steps to take. If not ask for the Tier2 or supervisor to talk with.
     
  20. ethics

    ethics Pomp-Dumpster Staff Member

    I took the battery out, and while it's MUCH better, the problem persists, so shoot that idea.

    What I think happened is when I took the battery out, more air got in to cool the graphics/motherboard card. So, everything pretty much still points to the heating problem.
     

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